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Andrew T. Gillies is Director of Communications at the Center for Audit Quality, an affiliate of the American Institute of CPAs, in Washington, DC. Based in Washington since 2002, he has also worked in editorial and communications roles at the Investment Company Institute, the World Bank, Forbes, and Vault.com. His policy-themed writing has focused on aerospace and defense, energy and environment, transportation, and financial services.

Monday, May 06, 2013

Operations and Technology Leadership Roundtable

Superstorm Sandy and the April 15 terrorist attack in Boston rattled assumptions and recalibrated thinking about disaster management, agreed panelists at the Leadership Roundtable of ICI’s 2013 Operations and Technology Conference on May 2 in Washington.

“One of the lessons we’ve learned is that no two events are identical,” said Stephen C. Neff, Enterprise Chief Technology Officer at Fidelity Corporate Services. Fidelity, he noted, was forced by Sandy to take unprecedented steps, including sending a fuel tanker to aid employees hit by shortages in the wake of the storm. Neff said firms should prepare themselves by having “a set of building blocks” that can be configured in response to unfolding events.

Full story at ICI Viewpoints